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Privacy Policy

1. Data protection at a glance

General information

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data means all data by means of which you can be personally identified. You can find detailed information on the subject of data protection from the privacy policy provided below this text.

Data collection on the website

Who is responsible for the data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the Legal information section of this website.

How do we collect your data?

Your data is collected firstly by you sharing it with us. This may be e.g. data that you enter into a contact form.

Other data is collected automatically by our IT systems when you visit our website. Primarily this is technical data (e.g. Internet browser, operating system or time of website retrieval). Collection of this data takes place automatically as soon as you access our website.

What do we use your data for?

Some of the data is collected in order to ensure the website is provided free of errors. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right at all times to obtain information about the origin, recipient and purpose of your stored personal data free of charge. In addition, you have a right to demand the correction, blocking or deletion of this data. You can contact us on this and other questions relating to the subject of data protection using the address cited in the Legal information. Furthermore you have the right to complain to the competent supervisory authority.

In addition you have the right, under certain circumstances, to demand the restriction of processing of your personal data. You can find details of this in the Privacy Policy under “Right to restriction of processing”.

Analysis tools and tools of third party-providers

When you visit our website, your surfing behaviour can be statistically analysed. This is performed primarily with cookies and what are known as analysis programs. Analysis of your surfing behaviour is generally anonymous; the surfing behaviour cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. You can find detailed information on this in the Privacy Policy below.

You may object to this analysis. We will inform you about the possibilities for objection in this Privacy Policy.

2. General notes and mandatory information

Data protection

The operators of these web pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this Privacy Policy.

When you use this website, a variety of personal data is collected. Personal data means data by means of which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this takes place.

Please note that the transmission of data on the Internet (e.g. during communication via e-mail) may involve security vulnerabilities. Complete protection of data from access by third parties is not possible.

Note regarding the controller

The controller for the data processing on this website is:

Kristina Steffens
Traduktos Übersetzungen und Dolmetschen
Rollberg 7
22880 Wedel

Tel.: +49 (0) 511 89 84 181
E-Mail: info@traduktos.de

The controller is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses or similar).

Revoking your consent to data processing

Many data processing steps are only possible with your express consent. You may revoke at any time consent that you have previously given. To do this it is sufficient to send us an informal communication by e-mail. The legality of the data processing which has taken place up until the revocation remains unaffected by the revocation.

Right to object to data collection in particular cases and to direct advertising (Art. 21 GDPR)

If the data processing is taking place on the basis of Art. 6 (1) letters e or f GDPR, then you have the right at any time to lodge an objection to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling carried out on the basis of these provisions. You can find out from this Privacy Policy the particular legal basis for a case of processing. If you lodge an objection we will no longer process your affected personal data unless we can provide evidence of compelling, legitimate reasons for the processing which outweigh your interests, rights and freedoms, or the processing is necessary for the assertion, exercise or defence of legal claims (objection in accordance with Art. 21 (1) GDPR).

If your personal data is processed in order to carry out direct advertising, then you have the right at any time to lodge an objection to the processing of personal data relating to you for the purposes of such advertising; this also applies to profiling if it is connected to such direct advertising. If you object, then your personal data will subsequently no longer be used for the purposes of direct advertising (objection in accordance with Art. 21 (2) GDPR).

Right to complain to the competent supervisory authority

In the event of infringements of the GDPR, the person affected has the right to complain to a supervisory authority, in particular in the member state of their usual place of residence, their place of work, or of the location of the alleged infringement. The right to complain remains irrespective of other legal remedies under administrative law or judicial remedies.

Right to data portability

You have the right to have sent – to yourself or to a third party in a conventional, machine-readable format – data which we process automatically on the basis of your consent or to fulfil a contract. If you request the direct transmission of the data to a different responsible person, this will only happen insofar as it is technically feasible.

SSL or TLS encryption

This page uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, for example orders or enquiries which you send to us as site operator. You will recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the padlock symbol in your browser line.

If SSL or TLS encryption is activated, then the data which you send to us cannot be read by third parties.

Information, blocking, deletion and correction

Within the scope of the applicable legal provisions, you have the right at any time to receive information free of charge about your stored personal data, its origin and recipient and the purpose of the data processing, and where applicable a right to correction, blocking or deletion of this data. You can contact us on this and other questions relating to the subject of data protection using the address cited in the Legal information.

Right to restriction of processing

You have the right to demand the restriction of processing of your personal data. You can contact us on this at any time using the address cited in the Legal information. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored with us, we generally require time to examine this. You have the right, for the duration of the examination, to demand the restriction of processing of your personal data.
  • If the processing of your personal data took/is taking place unlawfully, then you may demand restriction of the data processing instead of deletion.
  • If we no longer require your personal data but you require it for the exercise, defence or assertion of legal claims, you have the right, instead of deletion, to demand the restriction of processing of your personal data.
  • If you have lodged an objection in accordance with Art. 21 (1) GDPR, a process of weighing-up must take place of your and our interests. As long as it has not yet been established whose interests predominate, you have the right to demand the restriction of processing of your personal data.

If you have restricted the processing of your personal data, this data may – apart from its storage –only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons relating to an important public interest of the European Union or of a member state.

Advertising e-mails opt-out

The use of contact data published within the scope of the obligation to provide legal information for the sending of unsolicited advertising and information material is hereby opted out of. The operators of the web pages expressly reserve the right to take legal action in the case of unsolicited sending of advertising information, such as through spam e-mails.

3. Data collection on our website

Cookies

[borlabs-cookie type=”btn-cookie-preference” title=”manage cookie settings”/]

In some cases the web pages use what are known as “cookies”. Cookies do not harm your computer and do not contain viruses. Cookies help to make our Internet site more user-friendly, more effective and more secure. Cookies are small text files which are placed on your computer and stored by your browser.

Most of the cookies we use are “session cookies”. They are automatically deleted at the end of your visit to the website. Other cookies remain stored on your device until you delete them. These cookies make it possible for us to recognise your browser the next time you visit the site.

You can set your browser in such a way that you are informed about the setting of cookies, and permit cookies only in individual cases, block the acceptance of cookies for certain cases or in general, and activate automatic deletion of cookies on closing of the browser. Deactivation of cookies may limit the functionality of this website.

Cookies needed for carrying out the electronic communication process or for providing certain functions requested by you (e.g. shopping basket function) shall be stored on the basis of Art. 6 (1) letter f GDPR. The website operator has a legitimate interest in storing cookies to ensure the provision of its services is free of technical errors and to optimise this provision. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these will be treated separately in this Privacy Policy.

Server log files

The provider of the web pages automatically collects and stores information in “server log files”, which your browser automatically transfers to us. These are:

  • Type and version of browser
  • Operating system used
  • Referrer URL
  • Host name of the computer accessing the site
  • Time of server request
  • IP address

No merging of this data with other data sources takes place.

The collection of this data takes place on the basis of Art. 6 (1) letter f GDPR. The website operator has a legitimate interest in presenting the website free of technical errors and in its optimisation – the server log files must be collected for this purpose.

Contact form

If you send us enquiries by means of the contact form, your data from the enquiry form – including the contact details you have provided there for the purpose of processing the enquiry and in case of follow-up questions – are stored by us. We do not pass on this data without your consent.

The processing of the data entered into the contact form is hence performed solely on the basis of your consent (Art. 6 (1) letter a GDPR). You may revoke this consent at any time. To do this it is sufficient to send us an informal communication by e-mail. The legality of the data processing which has taken place up until the revocation remains unaffected by the revocation.

The data entered by you in the contact form remains with us until you ask us to delete it, until you revoke your consent to storage, or until there is no longer a purpose for storing the data (e.g. after processing of your enquiry has been completed). Compulsory legal provisions – in particular legal storage periods – remain unaffected.

Processing of data (customer and contract data)

We collect, process and use personal data only insofar as it is required for establishing, designing the content of, or changing the legal relationship (inventory data). This takes place on the basis of Art. 6 (1) letter b GDPR, which permits the processing of data in order to fulfil a contract or pre-contractual measures. Personal data concerning the utilisation of our Internet pages (usage data) is collected,
processed and used by us only insofar as this is necessary for enabling the user to utilise the service or to charge for this.

The customer data collected is deleted following completion of the order or termination of the business relationship. Legal storage periods remain unaffected.

4. Analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses “cookies”, which are text files stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of the website is generally transmitted to and stored on a Google server in the USA.

The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 (1) letter f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

IP Anonymization

We have activated the IP anonymization function on this website. As a result of this, your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before transfer to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports about the website activities and providing the website operator with other services relating to website and Internet use. The IP address transmitted by your browser within the scope of Google Analytics will not be associated with any other data held by Google.

Browser plugin

You may prevent cookies from being stored by selecting the appropriate settings in your browser software; however please note that if you do so, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data generated by the cookie and data related to your use of the website (incl. your IP address) by downloading and installing the browser plugin available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Data collection opt-out

You can prevent your data being collected by Google Analytics by clicking on the following link. An opt-out cookie will be set which prevents your data from being gathered during future visits to this website: Deactivate Google Analytics.

Mehr Informationen zum Umgang mit Nutzerdaten bei Google Analytics finden Sie in der Datenschutzerklärung von Google: https://support.google.com/analytics/answer/6004245?hl=de.

Contract data processing

We have entered into an agreement with Google on contract data processing and fully comply with the strict requirements of the German data protection authorities with regard to the use of Google Analytics.

Demographics with Google Analytics

This website uses Google Analytics’ “demographics” function. This allows reports to be compiled which contain information about age, gender and interests of visitors to the site. This data originates from Google’s interest-related advertising and from visitor data from third-party providers. This data cannot be assigned to any specific person. You can deactivate this function at any time via the advert settings in your Google account, or generally prohibit the collection of your data by Google Analytics as outlined in the section “Data collection opt-out”.

5. Plugins und tools

YouTube

Our website uses plugins of the Google-operated website YouTube. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. In the process, the YouTube server is notified which of our pages you have visited.

In addition, Youtube may store various cookies on your device. With the aid of these cookies Youtube can obtain information about visitors to our website. This information is used among other things to collect video statistics, to improve user-friendliness, and prevent attempted fraud. The cookies remain on your device until you delete them.

If you are logged into your YouTube account, you enable YouTube to directly assign your surfing behaviour to your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an attractive presentation of our online content. This constitutes a legitimate interest within the meaning of Art. 6 (1) letter f GDPR.

You can find further information on the handling of user data in YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy.

Google Web Fonts

For the purpose of uniformly displaying fonts, this site uses what are known as web fonts, which are provided by Google. When viewing a page, your browser loads the required web fonts in its browser cache in order to show texts and fonts correctly.

For this, the browser you are using must establish a connection with the Google servers. By this means Google is informed that our website was viewed via your IP address. The use of Google web fonts is in the interest of a uniform and attractive presentation of our online content. This constitutes a legitimate interest within the meaning of Art. 6 (1) letter f GDPR.

If your browser does not support web fonts, a standard font from your computer will be used.

You can find further information on Google Web Fonts at https://developers.google.com/fonts/faq and in the Google privacy policy: https://www.google.com/policies/privacy/.

Google Maps

This site uses, via an API, the map service Google Maps. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps it is necessary to store your IP address. This information is generally passed to a Google server in the USA and stored there. The provider of this page has no influence on this data transmission.

The use of Google Maps is in the interest of an attractive presentation of our online content and ease of finding of the locations named by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 (1) letter f GDPR.

You can find more information on the handling of user data in the Google privacy policy: https://www.google.de/intl/de/policies/privacy/.